The author solved with crisis situations related to the loss of customers, pandemics, inefficient management of the company, etc. He has 25+ practice in management, communication.
The manager of communication predetermines how the company is going to work and what they are going to achieve. The thing is not just to relate information to people as it happens, but - mainly- to be able to inspire people for a strategy, a new project, the solution of non-compliances and other activities. If the manager succeeds in doing so, the workers then are able to resolve the situations arisen very well without a direct participation of that manager. The knowledge line will help you prepare the communication, generate the interest, inspire the workers, work with the mimics, gestures, emotions etc.
Author of communications training for managers and specialists. He has been active in the field of PR and marketing for over 9 years and has been in management for more than 25 years.
You will learn in detail how to encourage and praise employees or even rebuke to achieve proper performance of staff. we have prepared for you and fundamental assumptions that need to be set to praise and reproof was really effective. You get to know how the worker looks at the performance you want and how the manager. What role does the capacity and rules set up in the management system play against praise and criticize. What causes significant misunderstandings or even a decrease in performance. The line also includes exceptions, as well as negative impacts that need to be kept in mind. You will test examples that the authors will review to make sure you understand and apply it correctly. Both authors put the best knowledge from the practice in the knowledge line with regard to situations where managers most often make mistakes.
Advisor with a focus on management, management systems, communication and public relations.
A consultant with the specialization of sociology, who uses it for proper management of workers.